At the Avala Resort, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.
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1. Information We Collect
We may collect personal information such as your name, email address, phone number, billing details, and booking preferences when you:
- 📂 Make a reservation through our website
- 📂 Contact our team via forms or email
- 📂 Subscribe to newsletters or promotional offers
- 📂 Participate in surveys, loyalty programs, or contests
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2. How We Use Your Information
The information we collect is used to:
- 🧠Process reservations and payments
- 🧠Communicate important booking or service updates
- 🧠Personalize your guest experience
- 🧠Manage loyalty and rewards programs
- 🧠Improve our services and website functionality
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3. Sharing of Information
We do not sell, rent, or trade your personal information. We may share your data with trusted third-party providers only as needed to deliver services (such as payment processing or email communications), and always under strict confidentiality agreements.
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4. Data Security
We use secure systems and encryption to protect your personal information. While we take all reasonable precautions, no system is entirely immune to cyber threats, and users share information at their own risk.
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5. Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience, analyze traffic, and offer personalized content. You can manage your cookie preferences through your browser settings.
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6. Your Rights
You may request access to, correction, or deletion of your personal information at any time by contacting us. You also have the right to opt out of marketing communications.
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7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
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8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
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9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
- Email: [email protected]
- Phone: +382 33 441 339
- Address: Mediteranska 2, Budva 85310, Montenegro
This Privacy Policy may be updated from time to time to reflect changes in our practices. We encourage you to review this page periodically for any updates.